Zen Academy Coaching Agreement

ZEN ACADEMY COACHING AGREEMENT, TERMS & CONDITIONS

1. Engagement 

a. Thank you for joining the Zen Academy coaching program. By purchasing your membership, you acknowledge that you have read and agree to these Terms and Conditions and agree that the placement of an order together with these terms and conditions forms a contract between you (herein referred to as ‘the Client’) and Dhruva Inv Pty Ltd (acting as the Zen Academy Coaching Program). 

b. These services are provided by Tom Cronin within the Zen Academy (herein ‘the Coach’). Coaching may address specific personal projects, business outcomes or general conditions in the client’s personal and/or professional life. Coaching is not advice, therapy or counselling. Services may include, but not be limited to, values clarification, business brainstorming, identifying and creating plans, examining modes of operating and teaching tools to assist personal transformation. 

c. Throughout the coaching relationship, your Coach will engage in very direct and personal conversations. In order for the coaching to be powerful and transformational, your Coach will be honest and straightforward in asking questions and the client agrees to fully participate in the process. This may include, but not be limited to, attending all sessions on time, completing all set ‘integration work’ and reading/watching/listening to external material as directed by the coach. 

d. There will be 12 pre-recorded modules to consume in the Clients on time and then each live session will be conducted via Zoom, unless otherwise agreed to by both parties. All sessions will be approximately 60 minutes in length, unless otherwise deemed appropriate by the coach.

2. Confidentiality

a. We are committed to protecting your privacy. We are also committed to effectively managing the collection, storage, use and disclosure of personal information for the purpose of our business activities in accordance with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth). 

b. The coach promises the client that all information provided is strictly confidential. No information or content shall be released to any persons, including spouse or immediate family; except at the client’s request. Your willingness to be truthful, open and vulnerable are paramount to your coaching success. 

c. For coaching purposes only, all calls will be recorded digitally and provided to you after the live coaching session.  

3. Time and Place 

Your payment of the investment to us entitles you to receive: 12 weeks of Zen Academy content, bonuses, resources and live group Coaching Calls with your Coach.

4. Investment ($AUD) 

a. You must pay to us in consideration of the services an investment of the agreed upon fee at the time of the signing of this contract. 

b. Payment made under this agreement must be made by the means specified in the order. 

c. Receipts can be tailored to suit your business/taxation needs.

5. Refunds 

a. Unless a promotional rate or time frame has been accepted, the client has 24 hrs of placing the order to contact us via email at tom@tomcronin.com to cancel the order. After this date, a refund can only be issued pursuant to clause 5c. 

b. We may cancel the coaching services for any reason by written notice to you. We will refund you the investment that you have actually paid to us (minus any commissions that may be have been paid to 3rd parties) within 30 days of giving you notice of cancellation. We shall have no further liability in respect of the cancellation. 

c. The coach is committed to providing you with exceptional results such that if you are not satisfied you will receive a 100% refund up to 30 days after the start of the Zen Academy program.

6. Disclosures You Acknowledge: 

a. The coach is committed to providing you with exceptional results such that if you are not satisfied you will receive a 100% refund up to 30 days after the start of the Zen Academy 12 week program. 

b. That neither we, nor any of our representatives or any person we engage, perform the services as an investment advisor or licensed by ASIC or any other governmental authority to provide investment advice; 

c. That the Zen Academy coaching program does not purport to provide investment advice or operate an investment advice business (as defined in the Corporations Act 2001) 

d. That neither we, nor any of our representatives or any person we engage, perform the services as advice as professional mental health therapist, or therapist of any kind. For these matters, please seek professional medical advice from a third party. Our focus in your coaching is to help you get results in the present and in the future.